Tassos KOUTLAS, Dropsolid
Tassos is an internationally recognised expert in digital transformation, technology and communications with a PhD in artificial intelligence. He has many years of experience developing digital strategies, architecting complex digital solutions and agile delivery for European, American and Asian markets.
Session
06-02
11:50
20min
Beyond the black-box: architecting dynamic AI experiences for accountable value and contextual control
Paulina RYTERS-MENAPACE, Dropsolid, Tassos KOUTLAS, Dropsolid
AI-driven digital platforms create a critical paradox: expanding capabilities diminish enterprise control, resulting in 'black boxes' vulnerable to security and compliance risks. This paper introduces glass-box AI for customer experiences, detailing architectural control points for observable, explainable and auditable AI.
Open Models: AI, Data, Standards, etc.
Main stage