2025-06-17 –, Main stage
Automated inventory is a fundamental pillar of ITSM service management, but why? And how can it be integrated into a broader asset management strategy?
OCS Inventory provides a comprehensive view of IT assets, essential for optimizing security, compliance, and IT environment management.
Thanks to its API, integration with ITSM solutions is simplified, enabling advanced data utilization. We will explore use cases, such as proactive monitoring through notifications, compliance enforcement via configuration deviation detection, and cybersecurity through version and patch control.
OCS Inventory enables the collection and centralization of all information from the IT infrastructure by gathering detailed data on hardware (hardware configuration, components, peripherals) and installed software (versions, licenses, updates). It provides a comprehensive view of IT assets, essential for optimizing security, ensuring compliance, and enabling proactive IT management.
Thanks to its API, integration with ITSM solutions is simplified, enabling advanced data utilization. We will explore several use cases, including proactive management through notifications, compliance enforcement by detecting configuration discrepancies, and cybersecurity through software version and patch control.
This proactive data utilization can be enhanced by mechanisms such as:
• Detecting configuration discrepancies (identifying deviations from reference configurations).
• Automating alerts for anomalies in the infrastructure (outdated software, detected vulnerabilities).
• Integration with security tools for equipment security and compliance.
We will discuss several use cases, including network equipment discovery via SNMP, proactive data exploitation through alerting rules and behavioral analysis, compliance and cybersecurity with software version and patch control, and automating ITSM processes through integration with IT workflows.
Gilles Dubois works as a lead developer at FactorFX Company. As he said, he is passionate about open source. He contributes to numerous open source projects. With the FactorFX team, Gilles Dubois has been bringing relevant developments to OCS Inventory for more than 10 years.