Automated inventory is a fundamental pillar of ITSM service management, but why? And how can it be integrated into a broader asset management strategy?

OCS Inventory provides a comprehensive view of IT assets, essential for optimizing security, compliance, and IT environment management.

Thanks to its API, integration with ITSM solutions is simplified, enabling advanced data utilization. We will explore use cases, such as proactive monitoring through notifications, compliance enforcement via configuration deviation detection, and cybersecurity through version and patch control.